/ security & privacy

Ghaze security · privacy-friendly analytics

Built privacy-first. Hosted in Sydney.

Cookie-free. Sydney-only data residency. AES-256 + TLS 1.2+. The compliance posture your legal team wants. Written in plain English.

Data residency: Sydney

Every byte of customer data lives in AWS ap-southeast-2 (Sydney). It does not cross a border for any reason. Backups are also Sydney-region.

Encrypted in transit and at rest

TLS 1.2+ on all connections. AES-256 on disk. Per-customer KMS-managed keys. Keys rotated quarterly.

Privacy by default

We don't set cookies on visitors. We don't capture keystrokes on inputs. We don't fingerprint. Replays mask all sensitive form fields at capture-time.

You control retention & deletion

Per-plan retention windows. Delete a session, a user profile, or a whole site's history at any time from the dashboard or API. We honour the request inside 24 hours.

Auth & access

Email + OTP for all accounts. SSO/SCIM available on Pro Agency. Per-workspace role-based access — agency-side and client-side users separated.

Infrastructure

Single-region active-active across 3 AZs in Sydney. Daily encrypted backups, 30-day retention. Independent uptime monitoring (and yes, we use our own tool).

/ compliance

The frameworks we operate under.

Need our DPA, sub-processor list or pen-test summary? Email [email protected] — most requests answered same-day.

  • Australian Privacy Act (1988)
    Compliant
  • GDPR
    Compliant
  • CCPA / CPRA
    Compliant
  • ePrivacy Directive
    Compliant
  • PCI DSS
    Out of scope · we never touch cardholder data
  • SOC 2 Type 1
    In progress · target H1 2026

/ what we don't do

What Ghaze never collects.

  • Cookies on visitor devices
  • Browser fingerprints
  • Keystrokes on form inputs
  • Password / credit-card / sensitive fields
  • IP addresses (we hash, then drop)
  • Demographic profiles
  • Cross-site tracking IDs
  • Anything Hotjar's 'Suggestion engine' would call 'AI insights'
  • Your data sold to anyone, ever

Privacy-first, by default.
Try the install.

Cookie-free, Sydney-hosted, GDPR / CCPA / AU Privacy Act covered out of the box.