Terms of Service · Ghaze

01Acceptance of Terms

By accessing and using Ghaze's analytics platform and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

02Description of Service

Ghaze provides a web analytics platform that includes real-time analytics, session replay, event tracking, performance monitoring, and related services. We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

03Account Registration

To use Ghaze, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 18 years old or the age of majority in your jurisdiction
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

04Acceptable Use

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Use the service to track users without proper consent or disclosure
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Use the service to collect sensitive personal information without appropriate safeguards
• Resell or redistribute the service without authorization

05Payment Terms

Paid subscriptions are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method for all fees. If payment fails, we may suspend or terminate your access. You can cancel your subscription at any time, effective at the end of your billing period. No refunds are provided for partial months or unused portions of annual plans.

06Data Ownership and Usage

You retain all rights to your data. By using Ghaze, you grant us permission to process and store your data to provide the service. We will never sell your data to third parties. You are responsible for ensuring your use of Ghaze complies with applicable privacy laws, including obtaining necessary consents from your users.

07Intellectual Property

Ghaze and its original content, features, and functionality are owned by Ghaze and protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of our service without express written permission.

08Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to our services. We may perform maintenance, updates, or experience unexpected downtime. We are not liable for any loss resulting from service interruptions.

09Limitation of Liability

To the maximum extent permitted by law, Ghaze shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.

10Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, your right to use the service will immediately cease, and we will delete your data within 30 days unless retention is required by law.

11Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Australia.

12Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through the service. Your continued use of Ghaze after changes become effective constitutes acceptance of the modified Terms.